Record the transfer
Save the exchange withdrawal ID and, after broadcast, the transaction hash. Note the asset, selected network, amount sent, fees shown and approximate time. These details let you distinguish a pending exchange request from a transfer already confirmed on-chain. Screenshots may help, but redact unrelated account data before sharing them.
Compare destination and status
A blockchain explorer for the appropriate network can show whether the transaction reached the intended address. Compare that destination with the deposit screen in your SMS Activation account. If the amount was below the displayed minimum or the network differs, describe that accurately when contacting support instead of saying only “the money disappeared.”
Keep security boundaries
Support can investigate a transaction hash and account reference without your seed phrase or private key. An SMS verification code is likewise irrelevant to a deposit investigation. If someone asks for wallet recovery words or a remote-access session, stop and use the site's official support route from your logged-in account.
Using SMS Activation responsibly
Use numbers only for accounts, applications, and tests you are authorized to access. Follow the target platform’s terms and local law. Availability, prices, supported routes, and payment networks can change, so verify current details in the dashboard before paying.
Explore virtual numbers payable with USDT and compare the live route in your account.
Register to view your deposit record and keep the correct account reference with your transaction hash.